Sateira Software

Contact Us

Questions about orders and missing keys

If you’ve ordered our product but didn’t receive the registration key in 12 hours, or lost your registration key please contact us (please include order number if possible)

Bugs, problems, and other questions


Please, make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed.

Inform us about the following:
– DropToCD, Sateira CD&DVD Burner or Recordings version (from about box)
– Windows version
– Description of your problem (as much information as possible to retrieve the problem, better with screenshots)

Support emails:

 support@sateira.com

 support@sateira-software.com

(If you didn’t receive an answer to your question in 12 hours please use one of the additional emails to contact us.)